Social Email for Chatter is designed to allow its users to collaborate on Salesforce using their email. By using Social Email for Chatter, users can perform many of the functions that Chatter offers straight from your email client. This includes: posting to standard and custom object records, posting on your profile, following and posting messages to other users, creating and posting to groups, and sharing documents. You can even create new Chatter users on the fly and post content-heavy emails as files to preserve their formatting and content.
What Is The Best Part About Using Social Email for Chatter?
The main goal of Social Email for Chatter is to provide its users a more effective way to stay connected to their organisation. If your users are hesitant to start using Chatter and would rather do all their work from their inbox, Social Email for Chatter can be a great tool to get them to start sharing and collaborating inside of Salesforce.com. By simply adding #group followed by the name of the group, or #ObjectName RecordName to the subject line of the email, the message can be instantly posted to Chatter in the right place. In addition, many of the email tagging and record matching settings are configurable to meet you specific company’s needs.
Who Does Social Email for Chatter Benefit?
Social Email for Chatter is designed in such a way that anybody in the Salesforce world can use it effectively and easily. This app is great for companies that are wanting to have more versatility from their email and who are having trouble with Chatter adoption. Even if you are using tools like Salesforce for Outlook, you could benefit from the powerful, Chatter-specific capabilities of this app.
Why Should Your Company Choose Social Email for Chatter?
Once employees learn the system - it is easy to use, can increase social activity, and help increase visibility into content that might otherwise be locked up in an email message or attachment. It could prove a very powerful tool for admins who want to add Chatter-only users on the fly. The app can even keep an audit log of all emails that come into Salesforce.com through the app. This app is an incredibly powerful tool for any business and is one that is sure to meet any business need.
